The difference between what people say and do

This video provides a very good illustration of the business case for using software systems to track and measure behaviour in logistical systems. Regarding the concrete example, with a bit of smart software, every instance of hand washing could be counted automatically. Additionally, for a whole number of reasons, software already tracks, or should track, all the procedures performed by a doctor. Calculating a hygiene rating is easy.

Keywords: healthcare, behaviour

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