Our Value Proposition

Goal Services
Maximise quality and productivity Operational excellence:
  • Business process automation
  • Quality assurance
  • Lean production techniques
Understand the drivers of business performance Value chain analysis – analysis of the interaction patterns between suppliers, internal teams, and customers
Translate market insights into valuable products Product line management:
  • Analysis of market and customer needs
  • Systematic analysis of commonalities and variabilities
  • Identification of product and service opportunities
  • Rationalisation of existing portfolios
Monitor supply chain performance Service level management:
  • Analysis of key objectives
  • Definition of performance metrics
  • Definition of service levels
  • Specification of concrete incident and problem resolution procedures
  • Facilitation of negotiations between customers and suppliers

Example Case Study


Global tier-1 software vendor


CEO and Global Executive Team


Transforming and rationalising a product portfolio of timekeeping and billing software that had grown through mergers and acquisitions.


Client feedback

We turned to S23M to streamline product development across our Centres of Excellence. S23M expertise proved to be invaluable for making complex decisions about product architecture, choice of development locations, and the best use of modern software engineering technologies. The thorough and pragmatic approach taken by S23M assisted us in achieving our ambitious goals.

Des Odell, Executive Officer